Shipping Policies

At Storah Fashionwear, we are dedicated to providing an exceptional shopping experience, characterized by simplicity, sophistication, and transparency. As part of our commitment to these principles, we have established clear and comprehensive policies to ensure that you, our valued customer, have the information and guidelines you need to make informed decisions about your shopping journey.

Shipping Policy

Shop with peace of mind

At Storah Fashionwear, we aim to provide you with a seamless and worry-free shopping experience, which includes a transparent and efficient shipping process. Please read our shipping policy carefully to understand how we handle the delivery of your orders.

1. Order Processing:

  • Orders are typically processed within 2 business days from the date of purchase, with the exception of weekends and holidays.

2. Shipping Methods:

  • We offer a variety of shipping options to meet your needs. The available methods and associated costs will be displayed at checkout.

3. Estimated Delivery Times:

  • Delivery times may vary based on your location, shipping method, and product availability. An estimated delivery timeframe will be provided during the checkout process.

4. Shipping Destinations:

We currently ship to all states in the U.S.A. and International. If you're located in an area not included in this list, please contact our customer support team to discuss shipping options.

5. Shipping Confirmation:

  • You will receive a shipping confirmation email with tracking information once your order is dispatched. You can use this information to monitor the delivery status of your package.

6. Shipping Charges:

  • Shipping charges are calculated based on the chosen shipping method, the weight of the items in your order, and the destination. Any applicable shipping fees will be clearly displayed during the checkout process.

7. Customs and Duties:

  • International orders may be subject to customs and import duties, taxes, or other fees, depending on the destination country's regulations. These charges are the responsibility of the customer. Storah Fashionwear is not responsible for any customs-related costs.

8. Lost or Damaged Packages:

  • In the rare event that your package is lost or damaged during transit please contact us immediately.
  • If your order says delivered and you did not receive it, you must contact your local post office. We do not issue refund for packages that state being delivered.

9. Order Tracking:

  • You can track your order by using the provided tracking information in the shipping confirmation email. If you encounter any issues with tracking, don't hesitate to reach out to our customer support team.

10. Contact Information:

If you have any questions or need assistance related to our shipping policy, please contact us at HELLO@STORAHONLINE.COM.

Storah Fashionwear is committed to delivering your purchases as swiftly and securely as possible. We appreciate your trust in our brand and look forward to enhancing your shopping experience.